Expand your thinking and return to your job – and your life – with fresh ways to approach challenges and build better retail experiences.

The future of retail relies on creating great shopper experiences. Develop a mindset of innovation and creativity at Shop!X 2019.

Disney’s former head of Innovation and Creativity will host a one-day workshop at Shop!X 2019 — and you are invited! This dynamic presenter will shake things up and help you learn by doing. Workshop participants will leave with tools to instill creativity at all levels of your team.

We are excited to
welcome back
Duncan Wardle!

Avalon Hotel

November 6-8, 2019
Metro Atlanta, GA, U.S.


INNOVATION WORKSHOP with Duncan Wardle – Instill creativity at all levels of your team with tools from Disney’s former head of Innovation and Creativity.

THE RETAIL CHALLENGE – Join colleagues to tackle a real-world retail problem in a 24-hour competition.

THE EXCHANGE – Get face-to-face with potential business partners in popular speed networking format.

RETAIL TOURS – Go behind the scenes to see some of the latest technology, fixtures, and design strategies in retail.

ECONOMIC OUTLOOK – Find out what to expect from the economy in 2020 and beyond from global consultant ITR Economics.

SHOP! NIGHT OF HONORS AWARDS DINNER – Join us to celebrate new inductees into the Shop! Hall of Fame, announce the Andrea Martin Volunteer of the Year and recognize Shop! Women of Distinction honorees.

Shop!X 2019 Agenda

Tuesday, November 5
2:00 pm5:00 pmRegistration Open
6:00 pm8:00 pmRDI Block Party
6:00 pm8:00 pmDesign Challenge Teams Welcome
TBABOD dinner (invitation only)
Wednesday, November 6
8:30 am9:30 amDesign Challenge Briefing & Challenge Start
9:30 am5:30 pmRegistration Open
12:30 pm5:30 pmRetail Tour of Avalon
6:30 pm7:30 pmWelcome Reception
7:30 pm10:30 pmNight of Honors Dinner
Thursday, November 7
7:00 am10:30 amDesign Challenge Continues
7:00 am8:00 amExhibitor Table Set-up
8:00 am9:00 amNetworking Breakfast
9:00 am9:30 amShop! Annual Meeting
9:30 am10:30 amDesign Challenge Ends & Teams Present
10:45 am12:30 pmEconomic Update with Alex Chausovsky, ITR
12:30 pm1:30 pmNetworking Lunch
1:30 pm2:30 pmThe Exchange
2:45 pm4:00 pmKeynote Speaker
4:00 pm5:00 pmWomen’s League Session
6:00 pm7:00 pmCocktail Reception
7:00 pm7:30 pmDesign Challenge Winners Announced
7:30 pm10:30 pmTheme Party
Friday, November 8
8:00 am9:00 amNetworking Breakfast
9:00 am1:00 pmInnovation Workshop with Duncan Wardle
1:00 pmClosing Comments and Survey drawing

Previous Shop!X Events






See more photos of Shop!X2018 here. Hope to see you at Shop!X 2019. Stay tuned for more details.

Shop!X is so much more than an annual association meeting. The two-day conference is packed with sessions and interactive workshops that directly relate to real-world retail experiences and business practices to help keep your operations relevant. Shop!X is also a celebration of our remarkable members, an opportunity to meet new business partners or network with old friends.