Thank you to our attendees. Here’s a look at the event….






See more photos of Shop!X2018 here. Hope to see you at Shop!X 2019. Stay tuned for more details.

Shop!X is so much more than an annual association meeting. The two-day conference is packed with sessions and interactive workshops that directly relate to real-world retail experiences and business practices to help keep your operations relevant. Shop!X is also a celebration of our remarkable members, an opportunity to meet new business partners or network with old friends.


Sunday, Nov 11
12:00 pm4:00 pmHistoric NOLA Retail Tour (Cost $85pp)
2:00 pm5:00 pmRegistration Open(Iberville Mezzaine)
6:30 pm9:30 pmBoard Reception & Dinner – Board Members only
Monday, Nov 12
7:00 am12:30 pmShop! Board Meeting
7:30 am8:30 amMorning Yoga – benefitting PAVE – (Royal A,Cost $25pp)
9:30 am5:30 pmRegistration Open(Iberville Mezzaine)
12:30 pm5:30 pmGolf Tournament benefitting PAVE – (Bayou Oaks/South Course,Cost $179pp)
12:30 pm3:30 pmNASA Manufacturing Tour – (NASA Michoud Assembly Facility,Cost $65pp)
6:00 pm6:30 pmFirst Time Attendees Meet & Greet Cocktails – by invitation only
6:30 pm7:30 pmWelcome Cocktail Reception(Queen Anne Parlor)
7:30 pm10:30 pmShop! Night of Honors Awards Dinner – (Queen Anne Ballroom)
Tuesday, Nov 13
7:00 am8:00 amExhibitors Set Up – (Iberville A&B)
8:00 am9:00 amNetworking Breakfast – (Queen Anne Ballroom)
9:00 am9:45 amShop! Annual Membership Meeting- (Iberville A&B)
10:00 am11:00 amKeynote Session: Creative Thinking – The Being & Doing of Innovation- (Iberville A&B)
Duncan Wardle, id8 & innov8, LLC (former Head of Innovation, Disney)
11:00 am11:15 amRefreshment Break
11:15 am12:15 pmKeynote Session: Learn How Brick & Mortar Can Match Online Retailers in Meeting the Needs of Brands & Consumers(Iberville A&B)
Phillip Raub, President & Co-Founder, b8ta stores
12:30 pm1:30 pmNetworking Lunch – (Queen Anne Ballroom)
1:30 pm2:30 pmKeynote Session: Making Technology Sexy in the Retail Environment – (Iberville A&B)
Scott Emmons, Head of The Neiman Marcus iLab & Ignaz Gorischek, Vice President, CallisonRTKL
2:30 pm2:45 pmRefreshment Break
2:45 pm3:30 pmTrendsWorkshops: Presented by Members of the Shop! Future of Retail Task Force
Trend Workshop #1: Present-Day Blasè: Creating a Connection Between Sustainable Store Design and the Future Retail Customer.
Myra Vaughn AIA, LEED AP, Principal, MG2 (Royal B)
Trend Workshop #2: Co-Creation / Personalization
Tara Liong, Senior Marketing Specialist (Retail/BD), MG2 (Royal C)
Trend Workshop #3: AI & Big Data.
Bruce A. Barteldt, Jr., AIA, LEED BD+C, Partner,
Global Practice Leader, Retail, Little (Royal D)
3:45 pm5:30 pmWomen’s League Session: Bigger Game for Organizations – Intentionally design who you want to become – (Royal Salon)
Robbin Jorgensen, CPCC, PCC, Founder & CEO of Women Igniting Change®
6:00 pm7:00 pmCocktail Reception – (Queen Anne Parlor)
7:00 pm10:30 pmMardi Gras Dinner Party – (Queen Anne Ballroom, Costumes are encouraged) Immediately following the party, step out into the French Quarter with us as we take part in one of New Orleans’ iconic cultural traditions. See for yourself: YouTube Video
Wednesday, Nov 14
8:00 am9:00 amGroup Breakfast – (Queen Anne Ballroom)
8:00 am9:00 amGroup Council Breakfast – (Queen Anne A)
9:00 am10:15 amKeynote Session: Retails’ New Flywheel and the Technologies that Will Shape the Future of the In-Store Experience (Iberville A&B)
Chris Walton, CEO & Founder, Red Archer Retail
10:15 am10:30 amRefreshment Break
10:30 am11:30 amKeynote Session: Economic Update (Iberville A&B)
Alex Chausovsky, Sr. Analyst, ITR Economics
11:30 am11:45 amClosing Comments and Survey Drawing