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Learn how to make better use of data analytics and strategically use cutting- edge technology to humanize the retail experience. Join Jean-Pierre Lacroix, president and founder of Toronto-based design agency Shikatani Lacroix, as he walks you through ways to use AI, data, and technology to empower staff and create emotional connections with consumers.

Lead Speaker:
Jean-Pierre Lacroix, President, Shikatani Lacroix (SLD)