Join Shop! and Retail Environments magazine as we celebrate retail in the following locations

April 11

Mexico City

CallisonRTKL de Mexico
Torre Manacar
Av de los Insurgentes Sur 1457, Insurgentes Mixcoac, 03920
Ciudad de México, CDMX, Mexico

April 25

Austin

CTA Austin
316 W. 12th St., Ste. 300
Austin, TX 78701

May 2

Cincinnati

FRCH Nelson
311 Elm Street, Suite 600
Cincinnati, OH 45202

September 12

Charlotte

Little
615 S. College St., Suite 1600
Charlotte, NC 28202

April 11

Mexico City

CallisonRTKL de Mexico
Torre Manacar
Av de los Insurgentes Sur 1457, Insurgentes Mixcoac, 03920 Ciudad de México, CDMX, Mexico

pulsoSTMexico
Shop!talk Mexico City

Retail Walking Tour:

Manacar Office Tower (Take a guided tour of the four levels of retail stores lead by Pulso Inmobiliario, the developer of the Manacar Tower project.)

Manacar is a 22-story skyscraper (Torre Manacar, “Manacar Tower”) and shopping center in the Insurgentes Mixcoac neighborhood of southern Mexico City. The total complex is 180,000 square metres (1,900,000 sq ft). The shopping center opened in July 2017. There are 20 fashion stores, 7 restaurants, 20 food options and kiosks with a parking garage for 2700 cars on 11 levels. Learn more.

 

Presenter: Leigh Dennis, CallisonRTKL

Panel Discussion:

Last October, Shop!talk presenter Leigh Dennis found himself sitting next to an executive from the digital-only retailer notonthehighstreet.com at a retail dinner. The executive described the NOTHST.com 2019 strategy of physical activation, starting with small events, kiosks and pop-up stores.

notonthehighstreet.com is one of some 45 e-tailers in London making or having made the move into a physical experience. Online sales as a percent of total retail sales hit 21.5% in the UK (source: ONS) in December 2018, up 2% YOY. This is almost double the ratio in North America, and three times the ratio of Central Europe. At the same time London is seeing a surge in “channel hopping,” with many online retailers embracing physical and many established bricks retailers embracing “intensive activation.”

Working in one of the fastest-growing online retail markets in the world, Leigh will share takeaways from his discussion with the online retailer as well as insights on the movement from online to brick & mortar retail.

Schedule of Events:

5:30 pmRegistration OpensManacar Office Tower Lobby
6:00 pm7:00 pmManacar Tower Retail TourDeparts from Manacar Office Tower Lobby (pre-reg required/limited availability)
7:00 pm7:30 pmWelcome ReceptionManacar Office Tower, 29th Floor
7:30 pm8:00 pmPresentation by Leigh Dennis, CallisonRTKL
8:00 pmNetworking Cocktail Reception

Event registration is $50 early/$75 at the door. $150 non-sponsorship supplier.

Shop! supplier and producer members may attend as sponsors. For information on sponsorship: contact Susan Kimelman at 954-241-4812

Thank you to our Hosts

Sponsored by

Sponsored by

April 25

Austin

CTA Austin
316 W. 12th St., Ste. 300
Austin, TX 78701

Topic of Panel Discussion:
Customize, Localize, Personalize: Actioning Consumer Preferences to Create Experiences That Exceed Expectations

Panel Discussion:

Retail disruption across the shopping journey is accelerating and reshaping customer experiences and expectations. Customer preference is now the driver for meaningful experience environments that are unique – even unexpected. Tech integration, payment options, and highly personalized and knowledgeable customer service personnel are fundamental to a successful in-store environment. Meeting your customers where they are with seamless and consistent experiences is critical as well. Store designs are being re-imagined to complement a retailer’s presence at all other touchpoints across the shopper journey. Physical locations can facilitate trust-building with brands through storytelling, human interaction, curated offerings, and an opportunity to dwell and connect.

During this Shop!talk panel discussion, industry experts will discuss how to implement a customized, tailored, and localized brick and mortar to attract today’s shopper into your store.

Panel Presenters:

Moderator:
Sheri Blattel
|
Associate Principal, CTA Architects Engineers

Doug Schmidt | Director of Retail Operations, Yeti
Mike McCall | President, McCall Design Group & Adjunct Professor. University of Texas at Austin
Adam Zimel | Vice President, Endeavor Real Estate Group
Dusty Edwards | Design Coordinator, Whole Foods Market

Retail Tour:

Whole Food Market Flagship – Whole Foods Lamar has been a proud part of the Austin community since 1980. Packed with charm and local eats, Whole Foods’ central headquarters offers the always-expansive selection of healthy food items typical of Whole Foods with the added flair of Austin flavor. The store attracts locals and tourists alike with its inventive food kiosks, Amazon convenience features, and community-building elements like a rooftop garden that turns ice skating rink during the winter months.

Yeti Flagship – opened in 2017, the Yeti flagship store in downtown Austin is the first of its kind. This store, housed in a historic 1930s warehouse,  throws traditional design out the window. It’s an experience for customers that encompasses everything Yeti, including a live music stage propped up by coolers and a bar stocked with cold beers and snacks.

Schedule of Events:

3:30 pm3:45 pmRegistration Opens/Board Bus for Retail Tour
4:00 pm5:45 pmRetail Tour
6:00 pm6:45 pmWelcome Reception
6:45 pm7:30 pmPanel Discussion
7:30 pm8:00 pmNetworking Cocktail Reception

Paid street parking is available and there are several public lots nearby, learn more.

Online registration is now closed. Registration is $35 at the door. Open to employees of retailers, consumer brands, ad agencies, and architecture and design firms.o

Thank you to our Hosts

Sponsored by

Sponsored by

May 2

Cincinnati

FRCH NELSON

311 Elm Street, Suite 600
Cincinnati, OH 45202

Discussion:

Today’s consumers engage with brands in a fluid manner, moving through experiences with little to no regard for format, location or category. The traditional sectors of retail, restaurant and hospitality have blurred as the consumer-desired experience has become a mosaic of expectation, influenced heavily by digital engagement.

This convergence is a critical consideration for retail brands as they seek to attract and retain consumers. By embracing these new expectations, brands have a great opportunity to differentiate themselves, cross-sell and expand the breadth of their brand experience.

Panel Presenter:

Retail: Marty McCauley | FRCH NELSON
F&B: Kazia Jankowski | KJC Innovation
Technology: Jeremy Duimstra | MJD Interactive
Customer Service: Meredith Belman | Root Inc.

Retail Walking Tour: (The tour is now full)

Pur-Suit
Bonobos
Warby Parker
Elm & Iron LOFT
Continuum
Sloane Boutique
MICA 12/v

Schedule of Events:

2:00pmRegistration Desk Opens
2:30pm5:00pmCincinnati Retail Tour (The tour is now full)
Departs from FRCH NELSON:
311 Elm Street, Suite 600, Cincinnati, OH 45202
(transportation will be provided to and from the offices of FRCH NELSON)
5:00pm6:00pmCocktails & Networking
6:00pm7:00pmPanel and Q&A discussion
7:00pm8:00pmCocktails & Dessert

Online registration is now closed. Registration is $35 at the door and will be available beginning at 4:30 PM. Open to employees of retailers, consumer brands, ad agencies, and architecture and design firms.

Thank you to our Hosts

Sponsored by

Sponsored by

September 12

Charlotte

Little

615 S. College St., Suite 1600
Charlotte, NC 28202

Panel Discussion:

Making City Centers a Shopping Destination
Access to a variety of restaurants, stores and entertainment is a standard expectation for virtually all thriving destination cities. How are some metropolitan areas able to make the jump to bona fide “destination” while others fall short? Find out from a panel of experts at Shop!talk Charlotte.

Panel Presenters:

Greg Godley, Principal, Legacy Real Estate Advisors
Julie Haack, President, Donald Haack Jewelers
Lilias John, Economic Development group at the City of Charlotte
David Milne, Director, Global Shop Design, Krispy Kreme
Adam Williams, Partner, Legacy Real Estate Advisors

Uptown Charlotte Retail Walking Tour:

Join us as we explore nearby retail and restaurants such as Whole Foods, The Mint Museum Shop and Amelie’s local pastry shop (designed by Little), as well as multi-use developments including the Overstreet Mall, Epicentre, and Founder’s Hall.

Schedule of Events:

4:00pm – Uptown Charlotte Retail Walking Tour; departs from Westin Hotel lobby.
4:50pm – Retail Tour returns
5:00pm – Welcome Reception
6:00pm – Panel Discussion: Making City Centers a Shopping Destination
7:00pm – Networking Cocktail Reception

Online registration is now closed. Please register at the door beginning at 4:30 p.m.

Event registration is $25 early/$35 at the door. Open to employees of retailers, consumer brands, ad agencies, and architecture and design firms.

Benefit from face to face networking, and lead generation as a sponsor of this exciting event. To learn more, contact: Susan Kimelman / skimelman@shopassociation.org

Thank you to our Hosts

Sponsored by

Sponsored by

Sponsored by

Previous Shop!talk Events

Hosted by:

Panel Discussion:
“Finding the Wow Factor: Exploring Trends in In-Store Customer Experience”

Panel Presenters:
Ron Megahan, CEO of Metropolitan Market
Sheri Blattel, Associate Principal, Cushing Terrell
Pamela Hinckley, CEO | CVO, Tom Douglas Restaurants
Justin A. Hill | Principal, MG2

Panel Discussion:
“Blurring the Lines” Looking at the evolution of retail to include elements of hospitality, residential, workplace and wellness.

Panel Presenters:
Theresa Palermo, VP of Brand & Marketing, Neiman Marcus
Kevin Lillis, CEO, Hospitality Alliance
Casey Stowe, Principal, BoxYard
Diana Pitzenberger, SVP of Construction Services, Transwestern Healthcare